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Terms & Conditions
Terms & Conditions
Welcome to our Bastelia. By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.
Orders & Payments
- All orders are subject to product availability and confirmation.
- Prices displayed on the website are subject to change without prior notice.
- We accept secure online payments and Cash on Delivery (COD) where available.
Shipping & Delivery
- Delivery times are estimated and may vary depending on location and courier services.
- We are not responsible for delays caused by external factors beyond our control.
- Customers must provide accurate shipping information to avoid delivery issues.
Exchange & Returns
- Products can be exchanged within the specified exchange period.
- Items must be unused, undamaged, and returned with original tags and packaging.
- Exchange shipping charges may apply depending on the customer’s location.
Product Information
- We make every effort to display product colors and details accurately.
- Slight variations in color or fabric appearance may occur due to screen settings and photography.
Privacy & Security
- Customer information is kept secure and used only for order processing and support services.
- We do not share personal information with unauthorized third parties.
Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our website means you accept these changes.
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